Customs Support Contacts

The MultiFreight Support Team are here to help our customers with issues relating to our software solutions.

Once the Brexit transition period ends there will be an increase in queries and support required for Customs declarations and compliance procedures.

Our support team are not trained in these procedures and so below is a list of organisations and their contact details that can help you.

For other useful links on Brexit visit our Are you ready for Brexit page.

Click organisation to expand:

>> HMRC: HM Revenue & Customs

How can they help?:

  • Customs Procedures and Compliance for Imports, Exports
  • CHIEF Error codes


Useful Links

 
Contact Details:

>> MCP: Maritime Cargo Processing (Destin8)

How can they help?:

  • Port badges
  • MCP Destin8 Support


Useful Links


Contact Details:

>> CNS: Community Network Services (Compass)

How can they help?:

  • Port badges
  • Compass Support


Useful Links


Contact Details:

>> CCS-UK: Air Freight

How can they help?:

  • Port badges
  • Air freight customs queries


Contact Details:

>> Pentant: Descartes Cuslink

How can they help?:

  • Port badges

 

Contact Details:

>> Industry Consultancy and Training

BIFA: https://www.bifa.org

 

Vartan Consultancy: https://vartanconsultancy.com/

 

Bright Finch: https://brightfinch.com/