MultiFreightThe MultiFreight system provides support for key business functions and combines this with specialist functions required by different types of freight-forwarding. All system functions use the same system-wide, corporate data held within the MultiFreight database. Changes made within one area of the system are automatically and immediately available to all other functions in the system and therefore instantly available to any user no matter where they are located or what function(s) they are using. You do not need to maintain separate data for the different functions, so your data can always be up to date and synchronised across your organisation. MultiFreight reduces the risk of errors because data needs to be entered into the system only once. In many instances, data can be collected automatically from external sources, which further reduces possible mistakes. Using MultiFreight, you will be able to automate many routine tasks. This allows you not only to improve accuracy, but also to do these jobs more quickly therefore making your operation more efficient. These efficiencies could mean cost savings for you, while your customers will perceive this increased efficiency as an improvement in service and enhanced customer care. This in turn will set you apart from your competitors and help you to win and retain more customers MultiFreight includes, but is not limited to;- · Air Freight · International & Domestic Road Freight · Sea Freight · Liner Agency · Ships’ Agency · Courier Shipments · Domestic Transport · Inter-Modal Transport · Equipment Control · Transit Warehousing It administers key business functions such as: · Customs-related transactions · Customer & Supplier Communications · Comprehensive Management Reporting · Customer Web Browser - job status, tracking, & documentation download. · Customer Relationship Management & Business Development Management · Finance – Quote to Job to Invoice functionality · Administration of third-party warehousing Its Key features include: Operations Customs – Interactive communication with major community system providers. Job Files – The ability to build job files to suit how your business works. System Diary & Workflow – MultiFreight incorporates a detailed proactive job diary & reminder system. Specific time critical job functions & customer/supplier communications are automatically flagged up EDI Messaging - MultiFreight also allows you to transfer data to and from your customers, agents, partners, and any other third parties using EDI messaging. Template Documents – Create and modify system-wide documentation which is auto populated with the relevant job- information/instructions/letters/references e.c.t. from MultiFreight. Correspondence – Send emails and faxes direct from MultiFreight using addressing information from the customer records held on the system. Document Management – MultiFreight incorporates facilities for storing, collating, and archiving any electronic document. Carrier Messaging – MultiFreight is enabled for use with the shipping and logistics portals, INTTRA, GT Nexus, CargoSmart, FCS (Flagship Customs Services) and Ramport ABI Software for Customs processing in North America. In-Cab Communications - data collection, automated POD capture and consignment tracking integrate seamlessly into MultiFreight’s road distribution module. Transferring Jobs - Even if it requires a different mode of transport, you will be able to transfer the job details without having to re-key the data. Job Costing & Invoicing Costing Jobs – Accrual accounting and multi-currency job-costing are provided as standard within MultiFreight. Managing Tariffs – You can set, change and manage different sales and cost tariffs and use these to create quotations, invoices, and job costings automatically. Quotations – MultiFreight allows you to prepare a quotation whenever you require using either a standard template quotation or a tailored design. Following-Up Quotations – MultiFreight archives your quotations and allows you to retrieve them for reference and to attach documents or communications associated with them. Processing Purchase Invoices – When you register purchase invoices, the system identifies the job(s) or consol(s) they relate to and displays the cost reserves. Electronic Purchase Invoices – MultiFreight processes electronic invoices, such as those raised by CASS or port authorities for security services, automatically matches them to accruals, and posts them to your purchase ledger. Pre-payments & Cheque Requisition – MultiFreight allows you to enter details of pre-payments manually Write-Offs – MultiFreight gives you the ability to identify and write-off all cost reserves (either globally (by age) or for specific suppliers) for which no actual invoice has been received. Invoicing – MultiFreight automatically generates invoices using details from within the system, supporting multi-currency, separate duty/VAT if required, and will auto assign general ledger codes to transactions. Electronic Purchase Invoice Entry – Converts any purchase invoice into an electronic format for automated entry & matching into MultiFreight. Accounts Integration – Exchange data electronically between MultiFreight & your accounts package. Business Management Management Reporting – MultiFreight includes its own management information system so you can create management reports to track aspects of your business you want to monitor most closely. Managing Multi-Site Companies – MultiFreight is designed to be scalable for remote locations over a wide area network. So you can readily use just one system to manage a complete organisation. It can also support up to 99 individual companies, each with any number of different offices/locations. Integrating With Other Systems – MultiFreight allows you to share your system information with many third-party application packages. These include: Any MAPI-compliant email system, such as Microsoft Exchange and the majority of accountancy packages.
Sales and Marketing Customer Records – MultiFreight will store all of your customer and prospect data and provide easy access so that you can provide a better service to your customers and increase sales. CRM Functionality - Customers & Prospects can be profiled against a number of pre-definable business types and criteria. Historical data can be logged against each individual address file. Marketing - Mail merge and e-mail campaigns can be produced from the system.
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